Shipping Policy – Sögne Home

Last updated: 15 March 2025

1. Shipping Costs

Shipping costs are calculated automatically at checkout, depending on the delivery address and the selected shipping method. We offer several shipping options to suit your needs, and the final shipping price will be displayed before you complete your order.

2. Delivery Time

We do our best to ship all orders as quickly as possible. Delivery times will vary depending on the destination and shipping method.

Standard delivery: 2–5 business days (Norway) 5-9 days international.

Please note that delivery times may vary during holidays or due to unforeseen circumstances. We will inform you if any delays occur.

3. Delivery Methods

We offer delivery to your chosen pickup point. Pickup location is selected at checkout before payment.

 

4. International Shipping

We offer worldwide shipping options. Please be aware that in some countries, additional customs duties or taxes may apply upon collection of your package.

5. Tracking Information

Once your order has been shipped, you will receive an email with a tracking number so you can follow your package. Please note that tracking information may take up to 24 hours to update after the package has been dispatched.

 

6. Delivery Issues and Delays

We cannot be held responsible for delays caused by external factors such as weather conditions, strikes, or other unforeseen events. If your package has not been delivered within the specified timeframe, please contact us for assistance.

 

7. Incorrect Address

If you provide an incorrect address at checkout, this may cause delays in delivery. It is your responsibility to ensure that all information is correct when placing an order. If you discover an incorrect address after the order has been shipped, please contact us immediately. We cannot be held responsible for delays or losses caused by incorrect address information.

 

8. Returns and Exchanges

Please refer to our Return Policy for details on how to return or exchange items if you are not satisfied with your purchase.

 

9. Disclaimer

We are responsible for delivering the goods to the specified address within the agreed timeframe. Once the goods have been handed over to the carrier, the carrier assumes responsibility. We cannot be held liable for any loss or damage that occurs during transport.

 

10. Contact Information

If you have any questions regarding shipping or the delivery process, please contact us at:

Sögne Home
post@sognehome.no
Birkedalsveien 80
4640 Søgne, Norway